Our Privacy Policy
Effective Date: January 1, 2026
San Pro (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or request services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Physical address
This information is typically collected when you:
Request a quote or service
Contact us via forms, phone, or email
Schedule an inspection or appointment
We do not knowingly collect personal information from children under the age of 13.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
Responding to inquiries and service requests
Providing pest control and related services
Scheduling appointments and inspections
Communicating with you regarding services, updates, or follow-ups
Improving our website, services, and customer experience
Complying with legal or regulatory obligations
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your personal information only in the following circumstances:
With trusted service providers who assist us in operating our business (such as scheduling software or communication platforms), and only as necessary to perform services on our behalf
When required by law, regulation, legal process, or governmental request
To protect the rights, property, or safety of San Pro, our customers, or others
All third parties are required to safeguard your information and use it only for authorized purposes.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights (Virginia Residents)
If you are a Virginia resident, you may have certain rights under applicable state privacy laws, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to legal limitations
To exercise these rights, please contact us using the information below.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality and user experience. These technologies do not collect personally identifiable information unless you voluntarily provide it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
San Pro
3110 Yukon Road, Richmond, VA 23235
Phone: (804) 544-1004
Email: contact@sanprova.com
